FAQ

Q: Is CST ADI Accredited?

A: We are currently ADI Member Candidates, and working towards full ADI Accreditation; CST has our own standards that we strictly follow.

Q: Am I eligible to get a service dog?

A: If you are 16 years or older and have a diagnosed disability, you are eligible for a service dog. This does NOT mean you will be guaranteed a dog.

Q: Can my dog be a service dog?

A: Our certified trainers will temperament test your dog to determine if s/he will qualify for our Outside Certification Program. Not all dogs were meant to be a service dog. Dogs must pass a rigorous test in order to be considered. It is possible that at some point, even after passing the temperament test, that the dog becomes inappropriate to be a service dog and will be cut. Our goal is to have safe, well trained dogs out in public.

Q: How to Receive Outside Certification

A: Our certified trainers will temperament test your dog to determine if s/he will qualify for our Outside Certification Program.

This program includes unlimited access to our group courses, skills training specific to your needs/disabilities and six (6) individual training sessions. When determined by our Training Staff, you and your dog will take the Public Access Test (PAT). Upon successful completion of the PAT, you will be issued a CST identification card, collar and CST Branded vest.

Q: How old do I have to be?*

A: Applicants must be a minimum of 16* years old but must be mature enough to be able to handle a service dog appropriately.

Q: Do you train guide dogs?

A: We do not train guide dogs for the blind.

Q: Do you train diabetic, seizure, or other medical alert dogs?

A: At this time, we do not train medical alert dogs, but we can train handlers to teach medical response to their dogs.

Q: Do I get to pick my dog?

A: No. We place dogs based on lifestyle, temperament match, disability, and task work. The professionals will place dogs with the right match.

Q: Do we have hypoallergenic dogs?

A: We will place poodles and doodles with people that have allergies, but we will never guarantee someone will not be allergic.

Q: Do you train dogs for veterans?

A: Yes, for a full description of our services for veterans, please visit our PAWZ for Wounded Veterans page.

Q: How to get a service dog for PTSD

A: To request the placement of a PTSD service dog, complete and submit an application with the $50 application fee. (Veterans must include a copy of the DD-214; the $50 application fee is waived for veterans.) Once a potential match has been identified, the applicant is required to travel to CST for two weeks of Team Training (travel, lodging, meals, and activities are the responsibility of the applicant).

Q: How to apply for a service dog

A: Applying for a service dog is easy, simply complete our service dog application.

Q: How long is our wait time?

A: Our wait time is approximately one year.

Q: How much does a service dog cost?

A: There is a $50 non-refundable application fee that is due upon submission. Once a potential match has been identified, we ask a nominal donation of $6,500.00 from clients prior to Team Training. The actual costs of two years’ preparation and training for a working service dog are upwards of $25,000. The program requires travel to CST for two weeks of Team Training (travel, lodging, meals, and activities are the responsibility of the applicant). Annual re-certification is required, $100/year. Special arrangements can be made for clients who are out-of-area or unable to travel. (All fees are waived for veterans.)

Q: What do I do if I cannot afford the full amount?

A: There are many ways to secure a service dog, either through donations, qualifying for a grant, or sponsor support. Please email our Development Director to learn more about opportunities for support. Call 951-294-1227

*Depends case-by-case